Refund policy

To request a return and refund, or to process an exchange, please read the conditions below before returning your item(s).

Herbert’s Corner Store is happy to accept exchanges on most items for a period of 14 days from the date of shipping. Goods must be returned to us in original condition and packaging, unworn, unwashed and with all labels intact. Return shipping is at the buyers expense. A credit note or exchange will be offered on all full-priced items, subject to inspection. Store credit is then valid for 12 months from the processing date.

 

Please choose carefully as we do not refund for change of mind.

Refunds are only available for faulty items.

Refunds will be issued via the same method used to make your purchase and proof of purchase will be required to do so. Please allow up to 10 working days for the funds to clear. This will allow sufficient time for us to receive and inspect the product/s, follow-up with the relevant supplier/s and for funds to be processed. In most cases, this will be completed in less than 10 days.

Several types of goods are exempt from being returned unless faulty;

There are no refunds on sale or discounted items. Perishable goods such as food, all cosmetics and skincare, as well as gift cards or magazines, cannot be returned. Due to health regulations, certain products are exempt from being able to be returned due to change of mind these include:

Earrings

Beauty products such as nail polishes, creams, lotions, body oils, balms, etc.

(Yes, even if they were bought as a present, no exceptions)

 

Herbert’s Corner Store does reserve the right to refuse an exchange, return or store credit.